Announcement
Make your garden magical ! 💫
Featured items
Items
All Items
Reviews
-
Karen-Astrid on 27 Dec, 2021
1 out of 5 starsOrdered 2 different cottages, both of which were refunded. Understood there would be delays due to health reasons and would have given a higher rating if I'd been informed that the seller was unable to complete. Sadly there was no communication from the seller ☹️ Previous reviews and the photos show how wonderful these builds are, so for those lucky enough to have their orders completed, I hope you enjoy and cherish these very special homes.
-
Karen-Astrid on 27 Dec, 2021
1 out of 5 starsThe item was refunded after months of waiting, I understand there were health issues so accepted there would be a delay and would have given a higher rating if told the seller was unable to complete the order but sadly there was no communication from the seller, which is why I have given a 1 star ☹️
-
Annette on 07 Dec, 2021
1 out of 5 starsWaited for months for seller to dispatch - no communication but I sent very friendly emails to seller. Suddenly seller issued a refund with no explanation nor apology. Absolutely appalling customer service.
-
-
Yvonne on 16 Nov, 2021
1 out of 5 starsUnfortunately seller had to withdraw from transaction due to health reasons the one star is not for that it’s for the poor communication from the beginning
-
bananarose0 on 06 Nov, 2021
1 out of 5 starsNever was able to confirm a shipping date. I became impatient after ordering this month's ago. I finally insisted on a shipping date but apparently the vendor didn't like that and immediately refunded my money. Very disappointing since I really wanted the cottages. Guess I made him angry. Not impressed with business ethic.
-
bananarose0 on 06 Nov, 2021
1 out of 5 starsNever received it. The vendor kept extending shipping date for health reasons, which I understood. I was promised I would receive it months ago. but, with no updates I became frustrated and wanted a shipping date. The vendor apparently decided he didn't want to do business and refunded my money. Not impressed with his business ethic.
-
C on 28 Oct, 2021
5 out of 5 starsThis is my third cottage. They are beautifully built to the highest quality. Despite Roger having a health issue he still committed to finishing my wonderful cottage. The unexpected totally understandable wait was worth it.
-
-
Susan on 17 Sep, 2021
5 out of 5 starsIt's absolutely stunning. I love it! Very high quality - well made. Worth every penny!
About EnchantedCottagesUK
Enchanted Cottages~ a world of enchantment